9975 Boylston Street ¨ Port Charlotte, FL  33981

941.698.4167 ¨ jsmorris22@aol.com ¨ http://www.linkedin.com/in/jscottmorris

Qualifications for Senior-Level Operations/Sales/Financial Services Management

Profile

 Decisive, results-driven professional with extensive experience in delivering measurable results and building revenue and profits through the execution of tactical plans/processes.  Adept at directing successful and rapid start-ups of various companies and departments from conception and ensuring that they are fully operational and effective.  Expert at identifying and resolving problems with effective strategies that focus on the bottom line.  Skilled in energizing a company’s organizational infrastructure, policies, procedures, workflow, products, services, sales, and marketing.  Exercise excellent leadership skills while building and leading teams that consistently reach assigned objectives/goals.  Additional areas of expertise include: 

Selected Highlights 

¨       Spearheaded the development of a new wholesale division at Assurity Financial Services, which closed $40M to $50M per month, in 26 states

¨       Managed the mortgage department for Colorado State Bank and Trust and closed over $100M annually, accounting for 10% of the bank’s bottom line.  Personally closed over $20M per year.

¨       Started the retail sales and operations division at Aurora Loan Services, which exceeded 250 loan closings per month (approximately $30M), within the first six months; implemented all marketing, sales and operations functions in 45 days.

¨       At Mellon developed new, non-traditional sources of business, including one of the first mortgage call centers in the country.  Earned customer service ratings of over 90%.

¨       At Mellon developed affinity relationships with the American Society of Association Executives and RE/MAX International to secure thousands of new mortgage customers.

¨       Managed efforts that led to over $1.5B in closings during a four-year span at Mellon Mortgage.

¨       Recovered $17M in insured claims at Mellon Mortgage; reduced reserve exposure through effective project management; lowered delinquencies by 5% in a 90-day span.

¨       Effectively directed 175 Default Administration individuals while creating the loan level and management level tracking and reporting systems necessary to ensure proper pipeline movement.

¨       Headed a division that contributed 89% of the company’s profits while serving as Director at Van Schaack & Co.

¨       Led Van Shaack & Co. to the highest market share in Colorado for two consecutive years; increased servicing portfolio by 25%; ranked in the top 50 servicers nationwide.

 Career Track

 1st Reverse Mortgage USA, a Division of Cherry Creek Mortgage, Inc.

Account Executive_______________________________________________________________ 2009 to Present

Manage the business to business relationships with commercial banks, savings and loan, credit unions and other financial professionals for the education of consumers on Reverse Mortgage loans. This involves the sale and support of the companies lender network to originate and close reverse mortgages for these institutions.

Assurity Financial Services LLC

Operations Manager_______________________________________________________________ 2006 to 2008

Directed all facets of business processes, financial analysis, credit risk management and capacity planning for the organization’s mortgage banking operations, including processing, underwriting, closing, post closing, quality control, secondary marketing, and inventory control.  Initiated the compliance, credit risk, and human resources departments (from inception).  Collaborated with legal and IT staff to resolve issues.  Prepared company for internal and external audits.

Colorado State Bank and Trust

Vice President / Mortgage Division Manager_____________________________________________ 1999 to 2006

Initiated the Mortgage Banking Division by managing all operations, retail marketing, and sales.  Funded and sold mortgage loans and personally managed the relationships with the bank’s high net worth customers.  Cultivated new business from Realtors and Builders that resulted in new customers for the bank.

Aurora Loan Services Inc.

Vice President of Retail Sales and Operations__________________________________________________ 1998

Directed all retail sales, marketing, and operations for a mortgage banker servicing 125,000 residential loans.  Formed a national inbound and outbound customer call center to provide refinance and purchase mortgage loans to existing and potential customers.

Mellon Mortgage Company

Vice President____________________________________________________________________ 1989 to 1997

Oversaw the Residential Mortgage Alternative Delivery Channel.  Built the business channel as a centrally located sales, marketing, and operations center, specializing in originating and closing loans.  Designed and implemented automated sales and operations fulfillment systems from conception to completion.  Managed all default operations for Mellon’s Houston Servicing Center, involving collections, foreclosures, and claims.  Utilized outsource service providers to improve efficiencies.  Headed REO projects.  Managed the foreclosure of 3,200 loans and the recovery of $160M in claims funds in 1989.

Van Schaack & Co. 

Senior Vice President / Director______________________________________________________ Prior to 1988

Served as Senior Vice President and Director of residential and commercial lending operations for the largest full service mortgage banking company in Colorado.  Oversaw functions related to asset management, residential and commercial loan production, secondary marketing, systems analysis, and underwriting.

Education

Regis University, Bachelor of Science in Business Administration

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